Privacy Policy
HomeTax respects your privacy. This policy describes the personal information we collect, how we use it, and the choices you have.
Information We Collect
When you use our website or engage our services, we may collect your name, phone number, email address, mailing address, and property-related information such as property address, county, account number, and appraisal notices.
How We Use Your Information
We use your information to provide property tax consulting and protest representation services, communicate with you about your account and case status, send appointment reminders, document requests, and billing notices, and respond to your inquiries.
How We Share Your Information
We do not sell your personal information. We do not share your information with third parties for marketing purposes. We may share information only when necessary to provide our services (for example, filing a protest with your county appraisal district on your behalf) or when required by law.
SMS consent is not shared with third parties or affiliates.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is completely secure, but we take appropriate measures to protect the data you provide.
SMS Privacy & Consent
HomeTax may send you text messages related to your account. By providing your phone number and checking the SMS consent box on our website forms, you agree to receive account-related text messages from HomeTax.
SMS messages are used solely for account-related purposes, including case updates, document requests, appointment reminders, and billing notifications. We do not send promotional or marketing text messages.
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent. You may opt back in at any time by contacting us.
SMS consent is not shared with third parties or affiliates.
SMS Terms of Service
By opting in to SMS messages from HomeTax, you agree to the following terms.
You may receive text messages related to account notifications and case status updates, document and information requests, appointment scheduling and reminders, and billing and payment notices.
Message frequency may vary depending on your account activity. Message and data rates may apply depending on your mobile carrier and plan.
To stop receiving messages, reply STOP at any time. For help, reply HELP or contact us at info@hometax.com or 713-466-3829.
SMS services are subject to the Privacy Policy above. Carriers are not liable for delayed or undelivered messages.
Terms of Use
Services
HomeTax provides property tax consulting and protest representation services for residential and commercial properties in Texas. Our services include reviewing property appraisals, preparing evidence, and representing property owners in protests before county appraisal review boards.
No Guarantee of Outcome
While we work diligently on every case, HomeTax does not guarantee any specific result or reduction in your property tax assessment. Outcomes depend on property characteristics, market conditions, and appraisal district decisions. Our "no savings, no fee" policy means you owe nothing unless we achieve a reduction that directly lowers your taxable value.
Limitation of Liability
To the fullest extent permitted by law, HomeTax, its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Our total liability shall not exceed the fees actually paid by you for the services giving rise to the claim.
Governing Law
These terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts located in Montgomery County, Texas.
Changes to This Policy
We may update this page from time to time. Changes take effect when posted.
Contact
If you have questions about this Privacy Policy, Terms of Use, or SMS practices, contact us:
HomeTax
Email: info@hometax.com
Phone: 713-466-3829
Web: hometax.com